Kaira (Alia Bhatt) is a brilliant cinematographer, who lives on her own in Mumbai and dreads the thought of visiting her parents in Goa. Alia also has a messed up love life, as she is commitment-phobic. When Kaira undergoes a heartbreak and also has to vacate her rented house because the landlord doesn’t want ‘single women’ as tenants anymore, she shifts to Goa to be with her parents and bumps into Dr. Jehangir Khan (Shah Rukh Khan), a maverick therapist.
Over chat sessions, Khan soon realises that Kaira’s present is being dictated by her past and slowly starts unravelling it with humour and astute observations. How Jehangir’s therapy helps Kaira forms the rest of the plot.